You Will Gain Both Time & Value with Our Support
Time to Focus on Crafting Proactive Customer Success Strategies
Time for Account Growth: Cross-selling/Upselling
Your team’s time goes toward $500/hr Business Growth Activities
Customer Support as-a-Service
Don’t get overwhelmed by tickets. Our support agent manages all your customer inquiries, responds to emails, engages in live chat, and integrates information into your CRM.
Per Customer Support
BILLED QUARTERLY
Don’t get overwhelmed by tickets. Our support agent manages all your customer inquiries, responds to emails, engages in live chat, and integrates information into your CRM.
Per Customer Support
BILLED QUARTERLY
Customer Support as-a-Service
We take on the supporting tasks so that
Customer Support as-a-Service
Our support reps will carefully handle everything from resolving tickets to collecting feedback, allowing you to focus on growing your business with peace of mind. Additionally, our monthly performance report keeps you informed.
Time to Focus on Crafting Proactive Customer Success Strategies
Time for Account Growth: Cross-selling/Upselling
Your team’s time goes toward $500/hr Business Growth Activities
Our customer support comes at a cost you can easily afford without compromising quality. We find the best talents and recruit them through pragmatic assessments.
Want to know how?
All deliverables in this section are on a weekly basis.
Support Access
Per Week Support
Calendar Schedule
Live Availability per Day
Live Customer Calls
Verbal English Proficiency
Dedicated Project Manager
Dedicated WhatsApp Group
Dedicated Notion Board
Up to 20
Sunday – Thursday
Until 12 pm EST
Best Efforts Availability
Conversational Customer Support
Up to 20
Either Sunday – Thursday OR Monday – Friday
Dedicated block per day
Conversational Customer Support
Up to 40
Either Sunday – Thursday OR Monday – Friday
Your Dedicated Hours
Customer Management
24/7/365
Either Sunday – Thursday OR Monday – Friday
Your Dedicated Hours
Customer Management
Project Capabilities
SOP Creation & Editing
Meeting Note Capture & Transcription
Email Management, Triage and Routing
Email Communication (Internal / External)
Calendar Management
Lead / Customer Support
Research
Data Entry, Data Enrichment & Management
Office Software
CRM Support
CRM Tasks
Sales Stack
*** Special Projects / Emergency Projects
Included (data collection)
Standard Google & MSFT Suite
HubSpot
Data Entry, Data Enrichment, Notes Transfer, Record Creation
Proficient with our core platforms: LinkedIn Sales Navigator, ZoomInfo, Appolo, Clay, VoilaNorbert
Included (data collection)
Standard + Co-Enable Any Software
HubSpot & Salesforce
Data Entry, Data Enrichment, Notes Transfer, Record Creation, Dashboards & Reports
Will cross-train into your sales stack
Project Manager routes to other VA’s
All Mediums: Email, Phone, Social, Live Chat
Included (data collection)
Standard + Co-Enable Any Software
Will cross-train into your custom CRM
Data Entry, Data Enrichment, Notes Transfer, Record Creation, Dashboards & Reports
Will cross-train into your sales stack
Project Manager routes to other VA’s
All Mediums: Email, Phone, Social, Live Chat
Included (data collection)
Standard + Co-Enable Any Software
Will cross-train into your custom CRM
Data Entry, Data Enrichment, Notes Transfer, Record Creation, Dashboards & Reports
Will cross-train into your sales stack
Project Manager routes to other VA’s
Support Access
Up to 20/week
Calendar Schedule: Sun-Thu
Live Availability/Day Until 12 pm EST
Best Efforts Availability for Customer Calls
Conversational Level English
Dedicated Project Manager
Dedicated WhatsApp Group
Notion Dashboard
Project Capabilities
SOP Creation & Editing
Meeting Notes-Included
Email Triage and Routing
Support Ticket Triage and Routing
Email Communication
Calendar Management
Email Customer Support
Research-Data Collection
Data Entry & Management
Office Software-Standard Google & MSFT
Hubspot CRM Support
CRM Tasks-Standard Data Management
Our core Sales Stack
Support Access
Up to 20/week
Calendar Schedule: Sun-Thu or Mon-Fri
Live Availability/Day: Dedicated Block
Live Customer Calls Included
Conversational Level English
Dedicated Project Manager
Dedicated WhatsApp Group
Notion Dashboard
Project Capabilities
SOP Creation & Editing
Meeting Notes-Included
Email Triage and Routing
Support Ticket Triage and Routing
Email Communication
Calendar Management
Email Customer Support
Research-Data Collection
Data Entry & Management
Office Software-Standard + Co-Enable Any
Hubspot & Salesforce CRM Support
CRM Tasks-Standard+Dashboards & Reports
Will train into your Sales Stack
Special Projects-Other VAs
Support Access
Up to 40/week
Calendar Schedule: Sun-Thu or Mon-Fri
Live Availability/Day: Dedicated Hours
Live Customer Calls Included
Customer Management Level English
Dedicated Project Manager
Dedicated WhatsApp Group
Notion Dashboard
Project Capabilities
SOP Creation & Editing
Meeting Notes-Included
Email Triage and Routing
Support Ticket Triage and Routing
Email Communication
Calendar Management
All Mediums Customer Support
Research-Data Collection
Data Entry & Management
Office Software-Standard + Co-Enable Any
Train into your custom CRM
CRM Tasks-Standard+Dashboards & Reports
Will train into your Sales Stack
Special Projects-Other VAs
Support Access
24/7/365
Calendar Schedule: Sun-Thu or Mon-Fri
Live Availability/Day: Dedicated Hours
Live Customer Calls Included
Customer Management Level English
Dedicated Project Manager
Dedicated WhatsApp Group
Notion Dashboard
Project Capabilities
SOP Creation & Editing
Meeting Notes-Included
Email Triage and Routing
Support Ticket Triage and Routing
Email Communication
Calendar Management
All Mediums Customer Support
Research-Data Collection
Data Entry & Management
Office Software-Standard + Co-Enable Any
Train into your custom CRM
CRM Tasks-Standard+Dashboards & Reports
Will train into your Sales Stack
Special Projects-Other VAs
Support Access
Per Week Support
Calendar Schedule
Live Availability per Day
Live Customer Calls
Verbal English Proficiency
Dedicated Project Manager
Dedicated WhatsApp Group
Dedicated Notion Board
Up to 20
Sunday – Thursday
Until 12 pm EST
Best Efforts Availability
Conversational Customer Support
Up to 20
Either Sunday – Thursday OR Monday – Friday
Dedicated block per day
Conversational Customer Support
Up to 40
Either Sunday – Thursday OR Monday – Friday
Your Dedicated Hours
Customer Management
24/7/365
Either Sunday – Thursday OR Monday – Friday
Your Dedicated Hours
Customer Management
Project Capabilities
SOP Creation & Editing
Meeting Note Capture & Transcription
Email Management, Triage and Routing
Email Communication (Internal / External)
Calendar Management
Lead / Customer Support
Research
Data Entry, Data Enrichment & Management
Office Software
CRM Support
CRM Tasks
Sales Stack
*** Special Projects / Emergency Projects
Included (data collection)
Standard Google & MSFT Suite
HubSpot
Data Entry, Data Enrichment, Notes Transfer, Record Creation
Proficient with our core platforms: LinkedIn Sales Navigator, ZoomInfo, Appolo, Clay, VoilaNorbert
Included (data collection)
Standard + Co-Enable Any Software
HubSpot & Salesforce
Data Entry, Data Enrichment, Notes Transfer, Record Creation, Dashboards & Reports
Will cross-train into your sales stack
Project Manager routes to other VA’s
All Mediums: Email, Phone, Social, Live Chat
Included (data collection)
Standard + Co-Enable Any Software
Will cross-train into your custom CRM
Data Entry, Data Enrichment, Notes Transfer, Record Creation, Dashboards & Reports
Will cross-train into your sales stack
Project Manager routes to other VA’s
All Mediums: Email, Phone, Social, Live Chat
Included (data collection)
Standard + Co-Enable Any Software
Will cross-train into your custom CRM
Data Entry, Data Enrichment, Notes Transfer, Record Creation, Dashboards & Reports
Will cross-train into your sales stack
Project Manager routes to other VA’s
Support Access
Up to 20/week
Calendar Schedule: Sun-Thu
Live Availability/Day Until 12 pm EST
Best Efforts Availability for Customer Calls
Conversational Level English
Dedicated Project Manager
Dedicated WhatsApp Group
Notion Dashboard
Project Capabilities
SOP Creation & Editing
Meeting Notes-Included
Email Triage and Routing
Support Ticket Triage and Routing
Email Communication
Calendar Management
Email Customer Support
Research-Data Collection
Data Entry & Management
Office Software-Standard Google & MSFT
Hubspot CRM Support
CRM Tasks-Standard Data Management
Our core Sales Stack
Support Access
Up to 20/week
Calendar Schedule: Sun-Thu or Mon-Fri
Live Availability/Day: Dedicated Block
Live Customer Calls Included
Conversational Level English
Dedicated Project Manager
Dedicated WhatsApp Group
Notion Dashboard
Project Capabilities
SOP Creation & Editing
Meeting Notes-Included
Email Triage and Routing
Support Ticket Triage and Routing
Email Communication
Calendar Management
Email Customer Support
Research-Data Collection
Data Entry & Management
Office Software-Standard + Co-Enable Any
Hubspot & Salesforce CRM Support
CRM Tasks-Standard+Dashboards & Reports
Will train into your Sales Stack
Special Projects-Other VAs
Support Access
Up to 40/week
Calendar Schedule: Sun-Thu or Mon-Fri
Live Availability/Day: Dedicated Hours
Live Customer Calls Included
Customer Management Level English
Dedicated Project Manager
Dedicated WhatsApp Group
Notion Dashboard
Project Capabilities
SOP Creation & Editing
Meeting Notes-Included
Email Triage and Routing
Support Ticket Triage and Routing
Email Communication
Calendar Management
All Mediums Customer Support
Research-Data Collection
Data Entry & Management
Office Software-Standard + Co-Enable Any
Train into your custom CRM
CRM Tasks-Standard+Dashboards & Reports
Will train into your Sales Stack
Special Projects-Other VAs
Support Access
24/7/365
Calendar Schedule: Sun-Thu or Mon-Fri
Live Availability/Day: Dedicated Hours
Live Customer Calls Included
Customer Management Level English
Dedicated Project Manager
Dedicated WhatsApp Group
Notion Dashboard
Project Capabilities
SOP Creation & Editing
Meeting Notes-Included
Email Triage and Routing
Support Ticket Triage and Routing
Email Communication
Calendar Management
All Mediums Customer Support
Research-Data Collection
Data Entry & Management
Office Software-Standard + Co-Enable Any
Train into your custom CRM
CRM Tasks-Standard+Dashboards & Reports
Will train into your Sales Stack
Special Projects-Other VAs
Make the purchase.
Fill up the onboarding form.
Onboarding meeting & execution.
Make the purchase.
Fill up the onboarding form.
Onboarding meeting & execution.
Still have questions?
Mail us at [email protected]
Customer Support as-a-Service provides a dedicated support agent to handle all your customer interactions, from managing inquiries to responding to emails and engaging in live chats.
Offshoring your customer support can help reduce overhead costs, provide access to specialized expertise, improve customer satisfaction rates, and allow your internal team to focus on core business activities.
We onboard you within a week of your payment, and our customer support rep starts working on your project as soon as tasks are given. You will see results in 2 weeks of subscription.
We aim to work within your natural workflow (email and/or WhatsApp) for all tasks and projects. We manage everything within our tech stack. If the project requires a license to a special tool/platform to complete the project, we’ll let you know.
We have Standard Operating Procedures for general Customer Support work (email and live chat, CRM integration, support tickets, etc.). For anything specific to you, we will document a playbook.
Book a meeting and let us explain how Customer Support as-a-Service can help grow your accounts.
Leverage offshore teams to scale profits.