Delegate Customer Support Tasks to Save Time for Business Growth

Don’t get overwhelmed by tickets. Our support agent manages all your customer inquiries, responds to emails, engages in live chat, and integrates information into your CRM.

Per Customer Support

BILLED QUARTERLY

Customer Support as a Service Banner Image

We take on the supporting tasks so that

You Find Time to Build Better Engagement Strategies

We remove the overwhelming number of customer service tasks from your plate. That enables you to build strategies and grow your accounts.

Customer Support Tasks are Time-Consuming

Customer Support-as-a-Service

Ensure your customers receive exceptional service at every interaction

Our support reps will carefully handle everything from resolving tickets to collecting feedback, allowing you to focus on growing your business with peace of mind. Additionally, our monthly performance report keeps you informed.

You Will Gain Both Time Value With our Support

You Will Gain Both Time & Value With our Support

Still Unsure?

What other founders like you say about us

Keep Your Customers Happy within Budget

Our customer support comes at a cost you can easily afford without compromising quality. We find the best talents and recruit them through pragmatic assessments. 

Pick your Package & Start Offshoring!

All deliverables in this section are on a weekly basis.

Quarterly
Monthly

Service On Demand

Starter Package

Starts at
$2,997/month

Core Package

Starts at
$3,997/month

Premium Package

Starts at
$4,997/month

Description

One Dedicated resource Works 4hrs/Day or 20hrs/Week

Two resources together providing 10hrs/Day or 50hrs/Week support

Flexible number of resources and hours based on client needs.

Administrative Support

Calendar management (Google Calendar, scheduling)

Organizing Google Drive/documents

Creating expense reports

Email support (basic replies, sorting, forwarding)

Updating CRM records (HubSpot, Notion, Beehiiv, etc.)

Spreadsheet management (cleaning & maintenance)

Google Workspace setup & management

Email deliverability checks (domains, MX records, etc.)

Pre-meeting prep (agenda, past calls, CRM, LinkedIn insights, summary)

Administrative Support

Administrative Support

Administrative Support

Project & Client Support

Tracking podcasts, webinars & follow-ups

Notion updates (partnerships, projects, data logs)

Client communication (follow-ups and reminders)

Preparing client reports & summaries (weekly/monthly)

Internal documentation (updates and support)

Project & Client Support

Project & Client Support

Project & Client Support

Additional Tasks

Setting up Zoom/Google Meet links

Taking detailed meeting notes & follow-ups with attendees

Maintaining FAQ or onboarding documents

Light Data entry (surveys, registrations, sign-ups, etc.)

Additional Tasks

Additional Tasks

Additional Tasks

Process

Client gives access to tools.

Client assigns tasks and provides SOPs or live training.

Team Levrg executes the tasks.

Client performs final QA.

Client gives access to tools.

Client assigns tasks and provides SOPs or live training.

Team Levrg executes the tasks.

Client performs final QA.

Client gives access to tools.

Client assigns tasks and provides SOPs or live training.

Team Levrg executes the tasks.

Client performs final QA.

Starter Package

Starts at
$2,997/month

Description

One Dedicated resource Works 4hrs/Day or 20hrs/Week

Administrative Support

Calendar management (Google Calendar, scheduling) – Yes

Organizing Google Drive/documents – Yes

Email support (basic replies, sorting, forwarding) – Yes

Spreadsheet management
(cleaning & maintenance) – Yes

Additional Tasks

Setting up Zoom/Google Meet links – Yes

Process

Client gives access to tools.

Client assigns tasks and provides SOPs or live training.

Team Levrg executes the tasks.

Client performs final QA.

Core Package

Starts at
$3,997/month

Description

Two resources together providing 10hrs/Day or 50hrs/Week support

Administrative Support

Calendar management (Google Calendar, scheduling) – Yes

Organizing Google Drive/documents – Yes

Creating expense reports – Yes

Email support (basic replies, sorting, forwarding) – Yes

Updating CRM records (HubSpot, Notion, Beehiiv, etc.) – Yes

Spreadsheet management
(cleaning & maintenance) – Yes

Google Workspace setup & management – Yes

Pre-meeting prep (agenda, past calls, CRM, LinkedIn insights, summary) – Yes

Additional Tasks

Setting up Zoom/Google Meet links – Yes

Process

Client gives access to tools.

Client assigns tasks and provides SOPs or live training.

Team Levrg executes the tasks.

Client performs final QA.

Premium Package

Starts at
$4,997/month

Description

Flexible number of resources and hours based on client needs.

Administrative Support

Calendar management (Google Calendar, scheduling) – Yes

Organizing Google Drive/documents – Yes

Creating expense reports – Yes

Email support (basic replies, sorting, forwarding) – Yes

Updating CRM records (HubSpot, Notion, Beehiiv, etc.) – Yes

Spreadsheet management
(cleaning & maintenance) – Yes

Google Workspace
setup & management – Yes

Email deliverability checks (domains, MX records, etc.) – Yes

Pre-meeting prep
(agenda, past calls, CRM, LinkedIn insights, summary) – Yes

Project & Client Support

Tracking podcasts, webinars & follow-ups – Yes

Notion updates (partnerships, projects, data logs) – Yes

Client communication (follow-ups and reminders) – Yes

Preparing client reports & summaries (weekly/monthly) – Yes

Internal documentation (updates and support) – Yes

Additional Tasks

Setting up Zoom/Google Meet links – Yes

Taking detailed meeting notes & follow-ups with attendees – Yes

Maintaining FAQ or onboarding documents – Yes

Light Data entry (surveys, registrations, sign-ups, etc.) – Yes

Process

Client gives access to tools.

Client assigns tasks and provides SOPs or live training.

Team Levrg executes the tasks.

Client performs final QA.

Service On Demand

Starter Package

Starts at
$3,699/month

Core Package

Starts at
$4,699/month

Premium Package

Starts at
$5,699/month

Description

One Dedicated resource Works 4hrs/Day or 20hrs/Week

Two resources together providing 10hrs/Day or 50hrs/Week support

Flexible number of resources and hours based on client needs.

Administrative Support

Calendar management (Google Calendar, scheduling)

Organizing Google Drive/documents

Creating expense reports

Email support (basic replies, sorting, forwarding)

Updating CRM records (HubSpot, Notion, Beehiiv, etc.)

Spreadsheet management (cleaning & maintenance)

Google Workspace setup & management

Email deliverability checks (domains, MX records, etc.)

Pre-meeting prep (agenda, past calls, CRM, LinkedIn insights, summary)

Administrative Support

Administrative Support

Administrative Support

Project & Client Support

Tracking podcasts, webinars & follow-ups

Notion updates (partnerships, projects, data logs)

Client communication (follow-ups and reminders)

Preparing client reports & summaries (weekly/monthly)

Internal documentation (updates and support)

Project & Client Support

Project & Client Support

Project & Client Support

Additional Tasks

Setting up Zoom/Google Meet links

Taking detailed meeting notes & follow-ups with attendees

Maintaining FAQ or onboarding documents

Light Data entry (surveys, registrations, sign-ups, etc.)

Additional Tasks

Additional Tasks

Additional Tasks

Process

Client gives access to tools.

Client assigns tasks and provides SOPs or live training.

Team Levrg executes the tasks.

Client performs final QA.

Client gives access to tools.

Client assigns tasks and provides SOPs or live training.

Team Levrg executes the tasks.

Client performs final QA.

Client gives access to tools.

Client assigns tasks and provides SOPs or live training.

Team Levrg executes the tasks.

Client performs final QA.

Starter Package

Starts at
$3,699/month

Description

One Dedicated resource Works 4hrs/Day or 20hrs/Week

Administrative Support

Calendar management (Google Calendar, scheduling) – Yes

Organizing Google Drive/documents – Yes

Email support (basic replies, sorting, forwarding) – Yes

Spreadsheet management
(cleaning & maintenance) – Yes

Additional Tasks

Setting up Zoom/Google Meet links – Yes

Process

Client gives access to tools.

Client assigns tasks and provides SOPs or live training.

Team Levrg executes the tasks.

Client performs final QA.

Core Package

Starts at
$4,699/month

Description

Two resources together providing 10hrs/Day or 50hrs/Week support

Administrative Support

Calendar management (Google Calendar, scheduling) – Yes

Organizing Google Drive/documents – Yes

Creating expense reports – Yes

Email support (basic replies, sorting, forwarding) – Yes

Updating CRM records (HubSpot, Notion, Beehiiv, etc.) – Yes

Spreadsheet management
(cleaning & maintenance) – Yes

Google Workspace setup & management – Yes

Pre-meeting prep (agenda, past calls, CRM, LinkedIn insights, summary) – Yes

Additional Tasks

Setting up Zoom/Google Meet links – Yes

Process

Client gives access to tools.

Client assigns tasks and provides SOPs or live training.

Team Levrg executes the tasks.

Client performs final QA.

Premium Package

Starts at
$5,699/month

Description

Flexible number of resources and hours based on client needs.

Administrative Support

Calendar management (Google Calendar, scheduling) – Yes

Organizing Google Drive/documents – Yes

Creating expense reports – Yes

Email support (basic replies, sorting, forwarding) – Yes

Updating CRM records (HubSpot, Notion, Beehiiv, etc.) – Yes

Spreadsheet management
(cleaning & maintenance) – Yes

Google Workspace
setup & management – Yes

Email deliverability checks (domains, MX records, etc.) – Yes

Pre-meeting prep
(agenda, past calls, CRM, LinkedIn insights, summary) – Yes

Project & Client Support

Tracking podcasts, webinars & follow-ups – Yes

Notion updates (partnerships, projects, data logs) – Yes

Client communication (follow-ups and reminders) – Yes

Preparing client reports & summaries (weekly/monthly) – Yes

Internal documentation (updates and support) – Yes

Additional Tasks

Setting up Zoom/Google Meet links – Yes

Taking detailed meeting notes & follow-ups with attendees – Yes

Maintaining FAQ or onboarding documents – Yes

Light Data entry (surveys, registrations, sign-ups, etc.) – Yes

Process

Client gives access to tools.

Client assigns tasks and provides SOPs or live training.

Team Levrg executes the tasks.

Client performs final QA.

NOTE: The term “Days” in this context pertains to working days observed from Sunday (10 PM EST to 7 AM EST) to Thursday, with Fridays and Saturdays designated as weekends. Any feedback provided during the working days will be processed within 24-48 hours from submission.

You are 3 steps away from Success

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Step 1

Make the purchase.

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Step 2

Fill up the onboarding form.

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Step 3

Onboarding meeting & execution.

Frequently Asked Questions

Still have questions?
Mail us at [email protected]

We onboard you within a week of your payment, and our customer support rep starts working on your project as soon as tasks are given. You will see results in 2 weeks of subscription.

We aim to work within your natural workflow (email and/or WhatsApp) for all tasks and projects. We manage everything within our tech stack. If the project requires a license to a special tool/platform to complete the project, we’ll let you know.

Unsure? Let’s have a chat.

Book a meeting and let us explain how Customer Support as-a-Service can help grow your accounts.

Jamie Shanks - Founder Get Levrg

“I also want to assure you that having GetLevrg work with us is a game changer in terms or our online presence, our website presence, and – I can’t emphasize this enough – my sanity. Nuzhat, Shadab and Liam are amazing. They are organized, proactive, always checking to see what they can do to better help us, and continually give us suggestions on how to leverage them in ways we wouldn’t know to ask for.

Shadab in fact managed to talk our CRO, who is literally – and ironically – allergic to technology, through downloading two apps and signing onto multiple screens so that you all could assist us in using LinkedIn to set meetings for an upcoming show – an effort on Shadab’s part that roughly equates to calmly leading a panicked horse out of a burning barn.

I do not know who in leadership reviews your CSAT feedback, but I would like to assure you, and them, that had I actually given it, the feedback would be “Outstanding” with “Lifesaver” written in the comments section.”

Hope Eyre

VP, Marketing & Alliances

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3. Examples

Sales Data & CRM Optimization

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Website Optimization

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2. How we execute these workflows

3. Examples

Video Editing

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3. Examples

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