Key Learnings:

1. Zero-based Budgeting (ZBB) & Operating Leverage Benchmarking (OLB).


How is the Endowment Effect affecting your perception of current onshore talent?

Steps to utilizing ZBB in your talent review:

Step 1 – Assume the P&L Ledger = $0

Step 2 – Argue objectively that ANY cost should exist = >$1

Step 3 – Objectively, what are our employment options?

  • Employment Model
  • Duration 
  • Compensation 



What is the opportunity cost of your internal talent costs vs. offshoring?

What are the financial stresses (extra profits / revenue) you are forcing on your business to create a specific profit, and what is the opportunity cost?

2. What are the 3 Levels of Talent?